Privacy Policy

1. Information We Collect

We collect several types of information:

Personal Information

• Name and email address
• Phone number
• Payment information (processed securely)
• Profile picture and bio

Usage Information

• Course enrollment and progress
• Quiz attempts and scores
• Reviews and comments
• Learning preferences

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your enrollments and payments
• Send course updates and notifications
• Personalize your learning experience
• Improve our platform and content
• Communicate with you about your account
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Instructors

Course instructors can see your name, progress, and quiz performance in their courses.

Service Providers

We work with third-party companies for payment processing, email delivery, and analytics. These providers have access only to information needed to perform their functions.

Legal Requirements

We may disclose your information if required by law, court order, or government request.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect platform functionality.

5. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS/SSL)
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Secure payment processing through certified gateways

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@pyarena.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required for legal or business purposes (e.g., payment records, completed courses for certificate verification).

8. Children's Privacy

Pyarena is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.